A list of answers to the most common questions about products, orders, shipments, and payments. If any other informations are needed, do not hesitate to Contact us:
How can I place an order on your website?

To place an order, browse our products, add items to your cart, and proceed to checkout. Follow the steps to enter your shipping details and payment information.

What payment methods do you accept?

We accept credit/debit cards, PayPal, and other secure payment methods. You can find the full list at the checkout.

What types of delivery options do you have?

We offer the following delivery options:

Sameday Delivery - Available in Gauteng only. Order before 10:00.

Next Day Delivery - Order before 14:30.

Economy Delivery - Order before 14:30.

Click & Collect at our shop in Pretoria.

How can I track my order after it has been placed?

Once your order is shipped, you'll receive a tracking number via email. Use this number on our Track Order page for status updates.

What is your return policy?

Our return policy allows returns within 30 days for a full refund or exchange. Check our Return Policy for details.

How can I contact customer support for assistance?

Absolutely! Contact our customer support team by emailing to, live chat available on the website or using the Contact Us form.