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FAQ
To place an order, browse our products, add items to your cart, and proceed to checkout. Follow the steps to enter your shipping details and payment information.
We accept credit/debit cards, PayPal, and other secure payment methods. You can find the full list at the checkout.
We offer the following delivery options:
Sameday Delivery - Available in Gauteng only. Order before 10:00.
Next Day Delivery - Order before 14:30.
Economy Delivery - Order before 14:30.
Click & Collect at our shop in Pretoria.
Once your order is shipped, you'll receive a tracking number via email. Use this number on our Track Order page for status updates.
Our return policy allows returns within 30 days for a full refund or exchange. Check our Return Policy for details.
Absolutely! Contact our customer support team by emailing to info@botthms.co.za, live chat available on the website or using the Contact Us form.